EDIFY TERMS AND CONDITIONS
ARTWORK: Must be submitted in an acceptable publish-ready electronic format (send to email@example.com)
• Enter your company name and the word “artwork” in the subject line on emailed art. Example: Company – artwork. All artwork emails should include your company name, address, phone number and filename of the artwork. Artwork is kept on file for approximately 24 months. Repeat orders after that period will be treated as new art.
• Unacceptable art formats: JPEG, GIF, BMP, low resolution multicolor TIFF, Word Documents, PowerPoint files or any Raster (pixel) image of low resolution.
• Set-upcharge $50. Multiple revisions of art will incur extra charges.
INTERNATIONAL: Contact us for quote
INVOICES: Invoices are delivered by email
LIABILITY: All orders are considered final and cannot be cancelled without approval. Cancelled orders will be subject to charges for work completed before cancellation. No returns accepted.
ORDER STATUS: Order status updates will be provided electronically.
OVERRUNS AND UNDERRUNS: We always attempt to ship the exact quantity ordered. However, production methods necessitate our reserving the right to ship 5% over or under the quantity ordered. The invoice and packing list will reflect the exact quantity that is shipped. Orders marked “No Overs” will run a risk of under shipment. Orders marked “No Unders” will run a risk of over shipment. Orders marked “Exact Quantity” or “No Overs and No Unders” will be charged $15 per item.
PDF PROOF (rather than paper): PDF proofs are free. They are required on all orders and reorders, excluding 2 day rushes.
PRE-PRODOUCTION PROOF: 7 working days on average after approval of art. Call for quote.
PRICING: Current pricing is available on www.edifypub.com and these prices will prevail. Contact us for quote.
IMPRINT PRINTING: Ink change charge $25. All colors are “spot” colors and coated. PMS colors can be matched in most cases. A PMS color charge of $25 per color, per order will apply. Exact matches are not guaranteed.
Hardcover Books: retail cost include imprint on front cover or back cover. Additional fees apply to customization of a personal page on the first or last page within book. Please contact us for customization options and pricing.
Certificates, Bookmarks, and Posters: retail cost includes one imprint, one color, one location. Additional fees apply to further customizations. Please contact us for customization options and pricing.
PRODUCTION TIME: 5 working days on average for certificates, bookmarks, and posters. Large Customized hardcover and softcover books will extend this production time. Contact us for estimated delivery date.
SAMPLES: Samples for certificates, bookmarks, and small posters are free. Samples for hardcover books is $10 per book. Samples for softcover books is $7 per book. Shipping is provided on 3rd party or freight collect billing, or with a credit card.
50% down, remaining balance due upon purchaser proof approval. Credit Cards and approved Checks are accepted forms of payment
Shipping: Determined upon completion of order.
SETUP AND RUN FEES
• Order setup $50 per location per color.
Numerous options available, depending on customer requirements. Changes made within 24 hours of ship date require a $25 charge and must be submitted in writing. All orders are shipped freight prepaid and charged unless a shipper number is provided.
RUSH SERVICES: Call for quote on rush services.
For more information about Edify Publishing Terms and Conditions, please contact us.